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Information Technology Background

Behold reality such as it is.. a matter of perspective.. be it from the iris or from the shutter. Metal skin brush against flesh. Both become one in the natural order of things.

Information Technology is my actual primary profession. I’ve been in it for 16+ years, now. I’ve worked for the video gaming industry, healthcare industry, and finance industry. Within those industries have been distribution supply chain and banking. I’ve worked for global companies such as Electronic Arts (EA Games), UPS, and AmerisourceBergen. My profession has not been without some challenges, but I have learned how to adapt and excel despite such challenges. If I can do it.. anyone can do it.

PhD Information Technology | University of The Cumberlands | 2020

M.S. Managing Information Technology | Sullivan University | 2011

B.S. Information Technology | UOP | 2009

A.A.S. Criminal Justice | CNM |1999
Certified Ethical Hacker | SBS Institute | 2016
WatchGuard XTM Firewalls | WatchGuard | 2015
Barracuda 500 Spam Firewalls | Barracuda | 2015
Tenable Nessus Threat Scan Auditor | Tenable | 2013
Threat Scanning: Tenable Nessus, GRC ShieldsUp, GFI Languard, Network Discovery, WiFi Discovery, Default Password Inquiry, IP/DNS Inquiry; GLBA Compliance, SOX Compliance, HIPAA Compliance, ADA Compliance, WatchGuard firewalls, Barracuda firewalls, Symantec Endpoint Protection, AVG, Absolute LoJack, AES/TLS encryption, SSL, HTTPS, Microsoft WSUS, VPN IPSEC, Zixmail Encryption, McAfee (DLP, Endpoint Encryption, Orchestrator, EUSB, Anti-virus, Vulnability Threat Manager); Microsoft Forefront Threat Mgmt Gateway 2010; Bluecoat (K9 internet filtering); Cisco Ironport (email spam filtering); Disaster Recovery, Failover, Redundancy planning/integration; Management: Microsoft SCCM, Global Policy Orchestrator, Active Directory 2000-2008, HP Service Desk, Symantec Endpoint Protection Manager, AVG Administrator Console, Watchguard System Manager, Watchguard Dimension Reporting; BelArc BelManage; PDQ Deploy
Networks: LAN, VLAN, WLAN, MPLSRouters: Cisco 2000/3000 series (IOS), Netgear, LinksysSwitches: Cisco Catalyst 2000/3000/4000/5000 series, Adtran POE series (AOS)WLAN: Motorola Access Points 5100 series, protocols, encryptionsWANscaler: Citrix, SCOM admin toolFunctions: static/dynamic, domain hosting, QOS, subnetting, POE, etc. Software: ActiveDirectory 2000-2008, Mazu, Solarwinds, Packet Tracer, Cisco Configuration Professional, Cisco Security Device Manager, Netstumbler, Putty; Adtran CLI; Cisco CLI
2008, 2012, 2016; Hyper-V, App (Domain Controllers, Telecom, Bus Sys, Sec), Data (file, Symantec Backup)
Web: HTML, DHTML, XHTML, .NET, CSS, XML, VB, SQL, Javascript, Aabaco host, Rackspace host; WordPress; SEO & other plugins; Query: SQL/MySQL; PHP; Software: VisualStudio, VisualStudio Express, XMLSpy, WordPress, XMLNotepad, WebMatrix, SQL Management Studio, SQL Express, Adobe Suite, Microsoft Suite, Dreamweaver, Swishmax, Swift3D, Maya; Pinnacle/Vegas Movie Studio; SoundForge; Wondershare
Finance/CPA (implementation): Essentia, LaserPro, Quickbooks, Sage, Calyx Point, PPC, Total Teller, Image Center; Supply Chain: WMS (HK_Systems/ASW), TMS (HK_Systems, Pitney Bowes, UPS ConnectShip, UPS WorldShip, FedEx Ship Manager), HRIS; Microsoft Office Suite 2003, 2008, 2010 (Office, Sharepoint, Vizio); Adobe (Photoshop, Acrobat, Captivate, Flash); Document Management: HQMS, Salesforce
Software:QCS Warehouse Controls System, SOPAS, HK_Systems WMS, HK_Systems TMS, Pitney Bowes TMS, UPS ConnectShip TMS, UPS WorldShip TMS, FedEx Ship Manager TMS, Infor Baan LN ERP, Infor Bridgelogix; Hardware:Dumatic photo eyes, diverts, rollers, Aframe, 1D/2D RF scanners (Motorola); Vendor Relations:Dumatic, SICK, ATA, BMH, Infor, UPS, FedEx; RFID 1.0, 1.5, 2.0; 1D Linear, 2D barcode symbologies
SQL Server 2000, 2005, 2008, 2012; MS SQL, MySQL, Oracle 8/11i; SAP: Business Objects XI, InfoView XI, Crystal Reports XI, Xcelsius XI; OLAP, relational databases; MS Access, MS Excel, ToadXpert for Oracle
Environments: VOIP, Analog; Platforms: ShoreTel, Nortel/Avaya; Software: Shoreware Director, Avaya Business Communications Manager, Nortel Call Pilot; Hardware: Shoretel SG90s, T1ks, IP265s/IP230s/BB24s; Nortel/Avaya IP telephony 1220/1230 series, smart phones (Blackberry, iPhone, Samsung, Motorola); Bonded T1 circuits, SIP trunks, QOS, etc.; Vendor Relations: Shared Technologies, Avaya, Windstream, AT&T, VZW
SDLC, PMBOK, AGILE Kanban methodologies; ISO9000 certified, CGMP certified; Root-cause analysis; SSAE-16, HIPAA, SOX, DEA, FDA regulatory audit compliance; Team leadership, building, morale building, associate development/cross-training; Cross-departmental communication; Strategic planning and involvement; Mind-mapping, process flows; IT Finance (cost-benefit analysis, ROI, forecasting, trending, procurement, asset management, LCM)